Since our products are food items, we maintain strict quality and hygiene standards.

Returns

Due to the perishable nature of food products, we do not accept returns once an order has been delivered.

Damaged or Incorrect Products

If you receive:

• A damaged product
• A leaking jar
• An incorrect item
• A missing item

Please contact us within 48 hours of delivery with:

• Order Number
• Photos or videos of the package and product
• A brief description of the issue

Refunds

After verification, we may offer one of the following:

• Full Refund
• Partial Refund
• Replacement Product

The resolution will depend on the nature of the issue.

Approved refunds are processed within 5–7 business days to the original payment method.

Non-Refundable Situations

Refunds or replacements cannot be provided for:

• Change of mind
• Incorrect shipping address provided by the customer
• Product not liked after opening
• Delay caused by courier partners beyond our control
• Orders accepted after successful delivery

Our goal is always to ensure a fair and satisfactory resolution for genuine concerns.